GlowbackLED Q&AAnswer
Mar 03, 2023 - 06:15 AM
Good Morning,
I am so sorry to hear that, can you please call our office (305) 628-8391 or 1-800-679-4902? we will gladly assist you with the pairing process. I cannot identify you through this platform, otherwise we would already have tried calling you.
In any case, to pair, do as follows:
Troubleshooting:
I am so sorry to hear that, can you please call our office (305) 628-8391 or 1-800-679-4902? we will gladly assist you with the pairing process. I cannot identify you through this platform, otherwise we would already have tried calling you.
In any case, to pair, do as follows:
- Click Learn Key on Receiver (Click and let go immediately, do not hold)
- Immediately Click the desired Zone Number (1, 2, 3, or 4) on the remote
- The light should flash once it pairs, but test for pairing by rolling your finger around the dimming wheel
Troubleshooting:
- Reset Receiver: Press and hold the learn key until the lights flash
- If using a single zone, pair the receiver to every zone, this way if anyone accidentally hits numbers 2 -4, the lights will still dim.
- If pairing multiple receivers, it's a bit cumbersome, but easier if you only power the receiver you're pairing for that zone. (have the other ones unplugged)
